| Code | Product | Category | Error Name | Cause | Check Item | Remedy |
| D135 | SC-B7000 series | Control Board | Communication error between Main board and SUB board | Communication error between Main board and SUB board occurs. | Check the connection of the connector and/or the defect of the cable between Main board and SUB board. | 1. Reconnect the FCC between Main board and SUB board
2. Replace the FFC between Main board and SUB board
3. Replace the SUB board
4. Replace the Main board |
| D165 | SC-T7200 series | Hardware | NVRAM writing error | Illegal data was written in the NVRAM when replaced the Main board. | Check the data to written in the NVRAM. | 1. Rewrite the NVRAM
2. Replace the Main board |
| D165 | SC-T3200 series | Other | Invalid operation | Panel operation and Copy Manager operation were done at same time. | The error occurs when select "Scan and save" by panel operation and then "Start scan" by CopyManager. | Operate one side only, panel operation or CopyManager operation. |
| D233 | SC-P10000 series,
SC-P20000 series | Data | PRN data error | Illegal data in the PRN file | Check if the RIP version is the latest. | 1. Use latest RIP version
2. Send RIP information and PRN file to SEC for analysis |
| D237 | SC-F6000 series | CR | CR Scale or CR Encoder error | Illegal signal from the CR Scale or CR Encoder | 1. Check the CR Scale if it has any dirt or damage.
2. Check the CR Encoder if it has any dirt or damage. | 1. Clean the CR Scale and the CR Encoder
2. Replace the CR Scale
3. Replace the CR Encoder |
| D246 | SC-T3000 series,
SC-T5000 series,
SC-T7000 series | Sensor | PE Sensor error | PE Sensor detected illegal value. | Check the paper | 1. Check with Epson standard paper
2. Adjust rear AD
3. Replace PE Sensor |
| D390 | SC-F2000 series | Data | PRN file name error | Received illegal PRN file name. （e.g. File name error or Character code error) | Check the PRN file name (less than 255 characters or illegal character code.) | Change the PRN file name |
| D420 | SC-T7200D series | Hardware | HDD write error | Wrote illegal data to the HDD. | Check the wrote data. | 1. Change the data
2. Format the HDD
3. Replace the HDD |
| E25F | SC-P6000 series,
SC-P20000 series | Data | PRN file error | Received illegal PRN file (used PRN file for other printer) | 1. Check the send data
2. Check the RIP version | 1. Correct the data
2. Version up the RIP |
| D3DD | SC-P10000 series,
SC-P20000 series,
SC-P9000 series,
SC-P8000 series,
SC-P7000 series,
SC-P6000 series | Data | Image processing error | Illegal image data is reveived due to USB data conflict. | 1. Check if multiple jobs are sent from different applications in one time (Ex. Mirage RIP and Photoshop). 2. Check if backgroud application is used during printing (Ex. Mirage RIP and LFP Accounting Tool). | 1. Not to send the multiple print jobs from different applications.
2. Change the printer connection via LAN.
3. Quit the application which communicate to the printer in backgroud. |
| D91A | SC-P9000 series,
SC-P8000 series,
SC-P7000 series,
SC-P6000 series | Hardware | Waiting for completion of flushing Timeout error | · CR has not moved to the completion position of flushing.
· The CR motor is not moving due to some trouble. | 1. Encoder scale dirt for CR motor
2. Load and breakage of CR motor, | 1. Cleaning the encoder scale for CR motor
2. Change the encoder scale for CR motor
3. Replacing the CR motor |
| E89F | SC-P9000 series,
SC-P8000 series,
SC-P7000 series,
SC-P6000 series | Hardware | Timeout error | Timeout of CR movement | Check the CR Scale if it has any dirt or damage | 1. Clean the CR Scale and the CR Encoder
2. Replace the CR Scale |
| D000 | SC-P10000 series,
SC-P20000 series,
SC-T3200 series,
SC-T5200 series,
SC-T7200 series | Main board | CPU error | CPU error at firmware start up | Electrical contact failure of Main board to other board | Check the connection of all FFCs from main board to other board especially control panel |
| D918 | SC-T3200 series,
SC-T5200 series,
SC-T7200 series,
SC-P10000 series,
SC-P20000 series | Hardware | Time out error | Time out error related CR Scale or CR Encoder | 1. Check the CR Scale if it has any dirt or damage.
2. Check the CR Encoder if it has any dirt or damage. | 1. Clean the CR Scale and the CR Encoder
2. Replace the CR Scale
3. Replace the CR Encoder |
1531 | SC-T3200 series,
SC-T5200 series,
SC-T7200 series | Hardware | Pressure Roller release error | 1. When the pressure roller sensor breaks down
2. When the sensor cannot be physically detected | Check the pressure roller sensor if it has any dirt or damage. | 1. Clean the pressure roller sensor
2. Replace the pressure roller sensor |
发表于 2022-3-24 20:26:07
